Announcement
MXDex has been closed

Dear Valued Customers,

We are sad to inform that MXDex does no longer provide its crypto trading service.

Thank you for being a part of the MXDex family!

Starting 1 Jan 2026, MXDex does no longer provide its crypto trading service and still keep support. This regulation will remain in effect for as long as the company continues to operate in the United States.

We encourage all customers who believe they still have a Mxdex balance to log in and submit a withdrawal request to email : support@mxdex.io or live chat MXDEX support as soon as possible.

Timeline for discontinuing the MXDex trading service:

  • 2025-09-01 Suspension of new sign ups
  • 2025-11-01
    • Suspension of trading on MXDex
    • Swap MXD To MUS, NLP to MOS
    • MXDex customers will only be able to log-in to withdraw their asset.
  • After 2026-01-01 MXDex does no longer provide its crypto trading service and still keep support
  • After 2025-11-1 Start trading with new platform trading

We thank you for choosing MXDex for all these years and apologize for any inconvenience this may cause.

FAQMXDEX

Bitcoin is a digital currency that operates on a peer-to-peer network, which means it is not controlled by any central authority. Users can send and receive Bitcoin directly, without intermediaries, which is a fast and low-cost way to transfer value. As one of the world's most popular cryptocurrency exchange platforms, EBI makes it easy to buy and sell Bitcoin and hundreds of other cryptocurrencies.

Mxdex is committed to providing a secure and reliable trading platform and boasts one of the most sophisticated security technology and maintenance teams in the world, including a dedicated security team continuously working to keep your assets and accounts safe, along with independently verified Proof of Reserve to validate all user assets on a 1:1 basis.

Mxdex provides a number of trading and investing alternatives, including the ability to purchase and sell cryptocurrencies for as little as one USD. You may test out new methods and grow your talents on Mxdex without worrying about input costs with products like zero-fee conversion, spot trading, margin trading, and futures trading.

"Crypto" usually refers to the entire technological universe related to blockchain - the distributed ledger system that powers digital currencies like Bitcoin. But it also serves as the underlying technology layer for things like NFTs, web3 applications, and the DeFi transaction protocol.

NFT is a cryptographic token stored on a blockchain and it can be used to representa digital asset. The non-fungibility of NFTs defines them as digital assets that represent ownership of one-of-a-kind items such as works of art, video game items, trading cards, real estate, etc. Virtual real estate and other digital goods.

In recent years, NFTs have grown in popularity as a way for creators to monetize their digital creations and for collectors to own unique digital assets.

Web 3.0 – The Semantic Web is the latest generation of Internet technology. Web3.0 allows users to create smart applications and websites with the support of a series of modern technologies such as Blockchain, AI artificial intelligence, Big data or Machine Learning technology...

Web 3.0 was developed by the World Wide Web, Tim Berners-Lee with the originalpurpose of turning the Internet into a more intelligent, autonomous and open environment. At that time, the big guys will not be the sole power holder anymore, but the user is the owner of his information and anyone can not interfere or use that information for any purpose.

In terms of technology, Web 3.0 is developed on the basis of Web 2.0, so it will beequivalent to its predecessor. However, Web 3.0's database will be replaced by the Blockchain and Blockchain ecosystem.

Semantic Web – Contextual Web: Th e Web will display content based on analyzing the meaning of words quickly and efficiently.

Artificial Intelligence AI: By applying artificial intelligence with natural languageprocessing capabilities, Web 3.0 can understand information more like a human and deliver the most accurate results in a short time.

3D graphics – Metaverse: Web 3.0 has a 3-dimensional design, helping websitesand web applications to provide images in the most intuitive and clear way. For example the virtual world of Metaverse, computer games or museum guides...

No middlemen: Web 3.0 is a decentralized network where data and transactions areexchanged directly. This helps you no longer depend on regulated payment platforms like banks or intermediary information platforms like Google.

Data Breach Prevention: Data is no longer compromised by anyone but is underyour control. If you want to control your data, hackers have to control the entire Blockchain network and this is not easy. Thus, you can get rid of the worry of being edited or stolen for profit by big companies like Google, Facebook, etc.

Data will live forever: As long as the Internet is up, the data you access on Web 3.0will live forever. No one has the right to access, delete, or edit it.

Security and Trust: Web 3.0's Blockchain technology ensures your information istransparent and trustworthy. But you can still rest assured about your data security or privacy because everything will be protected

Layer 1 (first layer) refers to an underlying network, such as Bitcoin, BNB Chain or Ethereum, and its underlying infrastructure. Layer 1 blockchains can authenticate and finalize transactions without the need for another network. As we saw with Bitcoin, improving the scalability of a layer 1 network is very difficult. Therefore, developers have come up with a solution to create layer 2 protocols based on layer 1 networks for security and consensus. Bitcoin's Lightning Network is an example of a layer 2 protocol. It allows users to make transactions freely before recording them to the main chain.

P2P on Mxdex is an easy and secure peer-to-peer trading platform. The platform facilitates the buying and selling of assets held at the optimally agreed-upon price between two users. Note that Mxdex does not offer buy and sell offers on the P2P site.

If you have any problems with your order, you can contact Mxdex Customer Support by sending a support request to our Email address. You will receive an automated email with your case number and our customer support will contact you within 1-2 business days.

There are several ways to buy cryptocurrencies, including:

Brokerage services: Crypto br okers allow users to simply buy and sellcryptocurrencies. A popular example is the mxdex.io, trusted by over 100 million users. It is available at the Apple Store and on Google Play.

Cryptocurrency exchanges: These are online platforms where users can buy, sell,and trade cryptocurrencies using fiat currency or other cryptocurrencies. They offer more complex functions compared to a crypto brokerage, adding trading instruments like crypto derivatives. The mxdex.io Exchange is an example of a popular crypto exchange.

Peer-to-peer (P2P) marketplaces: These are platforms where buyers and sellers candirectly trade cryptocurrencies without the involvement of a third-party exchange. This is also known as DeFi, short for decentralized finance. Multiple P2P crypto marketplaces can be accessed all in one app via the mxdex.io DeFi Wallet.

It is important to perform proper research and choose a reputable platform to buycryptocurrencies. For instance, mxdex.io holds the highest security rating in the industry. In addition, it is advisable to store cryptocurrencies securely in a wallet like the mxdex.io App or mxdex.io DeFi Wallet.

Blockchain is a decentralized digital register that securely records data transactionsacross many specialized computers on the network.

Blockchain ensures the security of data through its immutable quality throughencryption and consensus mechanisms, which means that once information is recorded, it cannot be altered retrospectively.

Blockchain forms the backbone of cryptocurrencies such as Bitcoin and Ethereum,and is instrumental in providing transparency, security and trust in various sectors beyond finance.

Decentralization in blockchain refers to the idea that control and decision-making ofthe network is distributed among its users rather than being controlled by a single entity, such as a government or corporation. This can be useful in situations where people need to coordinate with strangers or when they want to ensure the security and integrity of their data.

In a decentralized blockchain network, there is no central authority or intermediarythat controls the flow of data or transactions. Instead, transactions are verified and recorded by a distributed network of computers that work together to maintain the integrity of the network.

When people talk about blockchain technology, they are often not just talking aboutdatabases. Blockchain technology powers applications such as cryptocurrencies and non-fungible tokens (NFTs), allowing people to collaborate and transact with each other without relying on a central authority.

Stablecoins are digital assets that track the price of fiat currencies or other assets. For example, you can buy tokens pegged to USD, Euro, Yen, even gold and oil. A stablecoin allows holders to lock in profits and losses, transferring value at stable prices across peer-to-peer blockchain networks.

Advantage

Stablecoins are flexible and powerful tools for investors, traders and cryptocurrencyusers. Their main strengths include:

1. Stablecoins can be used for daily payments..

2. Stablecoins have benefits from blockchain technology.

3. Traders and investors can use stablecoins to hedge their portfolios.

Defect

Despite their potential to support widespread cryptocurrency adoption, stablecoins have limitations:

1. Stablecoins do not always keep prices stable.

2. Lack of transparency. Not all stablecoins release full public audits, and many only offer regular attestation.

3. Fiat-collateralized stablecoins are often more centralized than other cryptocurrencies.

4. Both collateralized and uncollateralized stablecoins rely heavily on their communities to function.

2FA is a multi-layered security mechanism designed to verify a user's identity before granting access to a system. Unlike the traditional combination of username and password, 2FA adds an extra layer of protection by requiring users to provide two separate forms of identification.
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